Effective Date: August 10, 2026

The Hire Lab, LLC (“The Hire Lab,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal and confidential information entrusted to us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, communicate with us, schedule services, or use our services.

Information We Collect

Depending on the services requested, we may collect information such as:

• Name, address, telephone number, and email address

• Employer or organization information

• Appointment and service information

• Identification information necessary to provide certain services

• Information required for employment screening or verification

• Fingerprint information when fingerprinting services are requested

• Information provided for drug testing, alcohol testing, background screening, DNA testing, or I-9 verification

Payment and billing information

Information submitted through website forms, email, telephone, or other communications

We only collect information that is reasonably necessary to provide our services, communicate with clients, process transactions, maintain records, and meet applicable legal or regulatory requirements.

How We Use Information

The Hire Lab may use collected information to:

• Provide requested screening and verification services

• Schedule and manage appointments

• Communicate with clients and service providers

• Process payments and billing

• Complete employment screening and verification requests

• Maintain business and service records

• Comply with applicable laws, regulations, and contractual requirements

• Respond to questions, requests, or customer service inquiries

• Improve our services and website

Confidentiality and Information Protection

We understand that many of the services we provide involve sensitive personal information. We take reasonable administrative, technical, and physical safeguards to protect information against unauthorized access, use, disclosure, alteration, or destruction.

Access to confidential information is limited to individuals and service providers who have a legitimate business need to access that information.

Sharing of Information

The Hire Lab does not sell personal information.

We may share information when necessary to provide a requested service, including with authorized employers, laboratories, background screening providers, technology providers, payment processors, or other authorized service partners.

We may also disclose information when required or permitted by applicable law, regulation, legal process, or governmental request.

Background Screening Information

Certain background screening services may be subject to the Fair Credit Reporting Act (FCRA) and other applicable federal, state, and local requirements. Information obtained or provided for employment screening purposes will be handled in accordance with applicable legal and contractual requirements.

Cookies and Website Information

Our website may use cookies, analytics tools, or similar technologies to improve website functionality, understand website usage, and enhance the user experience. You may be able to adjust your browser settings to manage or restrict cookies.

Third-Party Websites and Services

Our website may contain links to third-party websites or services. The Hire Lab is not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any third-party website they visit.

Data Retention

We retain information for as long as reasonably necessary to provide services, maintain business records, satisfy contractual obligations, resolve disputes, and comply with applicable legal and regulatory requirements.

Your Privacy Rights

Depending on applicable law, you may have rights concerning your personal information, including the right to request access to, correction of, or information about the use of certain personal information.

Requests may be submitted using the contact information provided below. Certain information may be subject to legal, regulatory, contractual, or security restrictions.

Children’s Privacy

Our website and services are not intended to knowingly collect personal information from children without appropriate authorization or consent. If you believe a child has provided personal information to us improperly, please contact us so that we can evaluate and address the matter.

Changes to This Privacy Policy

The Hire Lab may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or applicable legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

The Hire Lab, LLC

Raleigh, North Carolina

Phone: 919-415-1341

Fax: 1-877-371-3529